Privacy policy
Last Updated: July 2026
Welcome to Yonglian. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase products from us.
1. Information We Collect
When you visit our website, create an account, place an order, or contact customer support, we may collect the following information:
Personal Information
- Full Name
- Billing Address
- Shipping Address
- Email Address
- Phone Number
- Payment Information (processed securely by our payment providers)
- Order History
- Customer Service Communications
Automatically Collected Information
We may automatically collect certain information when you browse our website, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Referral Website
- Pages Visited
- Time and Date of Visit
- Cookies and Similar Technologies
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Process payments securely
- Provide customer support
- Respond to inquiries
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send order confirmations and shipping updates
We only use your personal information for legitimate business purposes.
3. Payment Security
Yonglian does not store your complete credit card or payment information.
Payments are securely processed through trusted third-party payment providers using industry-standard encryption technology.
4. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your shopping cart
- Save your preferences
- Analyze website performance
- Improve website functionality
- Measure website traffic
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
- Payment service providers
- Shipping carriers
- Technology and website service providers
- Government authorities when required by applicable law
All third-party service providers are required to protect your personal information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized.
8. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request a copy of your personal data
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, it will be deleted promptly.
10. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated "Last Updated" date.
Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Yonglian
Customer Service Email
service@yonglian.shop
Customer Service Phone
+1 (938) 732-7082
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (Central Time, CT)
Saturday – Sunday: Closed
Customer Service & Returns Address
108 Commercial St NE
Hanceville, AL 35077
United States
Manufacturing Facility
No. 1-12, Shangbao Village, Yongquan Town, Linhai City, Taizhou, Zhejiang Province, China