Shipping policy

SHIPPING POLICY

Last Updated: August 2026

Thank you for shopping with Yonglian.

This Shipping Policy explains how orders placed through the Yonglian online store are processed, shipped, and delivered. We provide the following information to help customers understand our order processing and shipping arrangements before completing a purchase.

Brand: Yonglian
Legal Company Name: Linhai Yonglian Apparel Co., Ltd.

1. SHIPPING ORIGIN

Orders placed through Yonglian are shipped from our U.S. warehouse.

Our products are manufactured at our manufacturing facility in China. The manufacturing location and the shipping origin are different.

U.S. Warehouse & Customer Service Center

Linhai Yonglian Apparel Co., Ltd.
108 Commercial St NE
Hanceville, AL 35077
United States

Manufacturing Facility

No. 1-12, Shangbao Village, Yongquan Town
Linhai City, Taizhou, Zhejiang Province
China

The manufacturing facility information is provided for transparency regarding where our products are manufactured. It is not the stated shipping origin for customer orders.

2. SHIPPING DESTINATION

We currently provide shipping within the United States.

Available shipping options and applicable shipping charges will be displayed during checkout based on the shipping address provided by the customer.

3. SHIPPING RATES

We currently offer the following standard shipping rates:

  • Orders of $60 USD or more: Free Standard Shipping

  • Orders under $60 USD: $8 USD flat-rate shipping

If a shipping charge applies to your order, the applicable amount will be clearly displayed during checkout before payment is completed.

4. DAILY ORDER CUTOFF TIME

Our daily order cutoff time is 17:00 Pacific Time.

Orders placed before the daily cutoff time will enter our normal order processing workflow.

Orders placed after the daily cutoff time may begin processing on the next business day.

The daily cutoff time applies to normal business-day order processing.

5. ORDER PROCESSING TIME

Orders are normally processed within 1–3 business days after the order is placed.

Order processing includes reviewing the order information, preparing the items, and arranging the order for shipment.

The 1–3 business day processing period is separate from the shipping and delivery period.

Orders placed after the daily cutoff time may begin processing on the next business day.

Order processing may take longer in certain circumstances, including weekends, public holidays, product availability issues, incomplete or incorrect order information, or circumstances outside our reasonable control.

Once your order has been shipped, we will send a shipping confirmation email to the email address provided during checkout.

6. ESTIMATED DELIVERY TIME

Our estimated delivery time is:

5–10 business days after shipment.

The estimated delivery period begins after the order has been shipped and does not include the 1–3 business days required for order processing.

Therefore, the total estimated time from placing an order to delivery is generally 6–13 business days, depending on the actual order processing and delivery time.

Delivery times are estimates and are not guaranteed delivery dates.

Actual delivery times may vary depending on:

  • Shipping destination

  • Carrier operations

  • Weather conditions

  • Public holidays

  • Peak shipping periods

  • Carrier delays

  • Other circumstances outside our reasonable control

7. SHIPPING CONFIRMATION AND TRACKING

After your order has been shipped, we will send a shipping confirmation email to the email address provided during checkout.

When tracking information is available, it will be included in the shipping confirmation email.

Please allow reasonable time for tracking information to become active or update after the package has been handed to the carrier.

Customers may use the provided tracking information to monitor the status of their shipment.

8. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

If you need to correct your shipping address, please contact us as soon as possible after placing your order.

We will make reasonable efforts to assist with address changes before shipment. However, we cannot guarantee that an address change will be possible after an order has entered the shipping process.

Yonglian is not responsible for delays, failed delivery, returned packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

9. DELAYED, LOST, OR DAMAGED SHIPMENTS

If your order is delayed, appears to be lost, or arrives damaged, please contact our customer service team so that we can review the situation and assist you.

When contacting us about a shipping issue, please provide:

  • Order number

  • Customer name

  • Description of the issue

  • Photos of the package or product, when applicable

We may work with the applicable shipping carrier to investigate shipping-related issues.

10. DELIVERY CONFIRMATION

An order is considered delivered when the applicable shipping carrier's tracking information confirms delivery to the shipping address provided by the customer.

If tracking information indicates that an order has been delivered but you cannot locate the package, please contact us promptly so that we can assist you with the available next steps.

11. ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, please contact us as soon as possible after placing the order.

We can only make changes or cancel an order when the order has not yet entered the shipping process.

Once an order has been shipped, it cannot be cancelled through the shipping process.

If you no longer wish to keep an item after delivery, please refer to our Refund & Return Policy for information about eligible returns.

12. U.S. WAREHOUSE & CUSTOMER SERVICE CENTER

Our U.S. warehouse and customer service center is located at:

Linhai Yonglian Apparel Co., Ltd.
108 Commercial St NE
Hanceville, AL 35077
United States

Email: service@yonglian.shop
Phone: +1 938 732 7082

Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM Central Time
Saturday–Sunday: Closed

The address above serves as our U.S. warehouse and customer service center.

It is not automatically the return address for every order.

Customers should not send a return package to this address unless our customer service team has specifically instructed them to do so.

For an approved return, we will provide the applicable return instructions and authorized return address.

13. MANUFACTURING INFORMATION

Yonglian products are manufactured at our manufacturing facility in China.

Manufacturing Facility

No. 1-12, Shangbao Village, Yongquan Town
Linhai City, Taizhou, Zhejiang Province
China

The manufacturing location is disclosed to provide customers with clear information about the origin of manufacturing.

Our manufacturing location should not be interpreted as the shipping origin of customer orders.

14. CONTACT US

If you have any questions regarding shipping, order processing, or your order, please contact us:

Yonglian
Linhai Yonglian Apparel Co., Ltd.

108 Commercial St NE
Hanceville, AL 35077
United States

Email: service@yonglian.shop
Phone: +1 938 732 7082

Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM Central Time
Saturday–Sunday: Closed

We will make reasonable efforts to respond to customer inquiries during our stated customer service hours.

15. POLICY UPDATES

We may update this Shipping Policy from time to time to reflect changes to our shipping arrangements, order processing procedures, or business operations.

The updated version will be posted on this page with a revised “Last Updated” date.

Yonglian
Linhai Yonglian Apparel Co., Ltd.
108 Commercial St NE
Hanceville, AL 35077
United States

Email: service@yonglian.shop
Phone: +1 938 732 7082