Shipping policy

Last Updated: July 2026

Thank you for shopping with Yonglian. We are committed to providing reliable and efficient shipping services. Please review our shipping policy before placing an order.

1. Order Processing

Orders are processed during our normal business hours:

Monday – Friday
9:00 AM – 5:00 PM (Central Time, CT)

Saturday – Sunday: Closed

Orders are generally processed within 1–2 business days after payment has been successfully received and verified.

Orders placed on weekends or public holidays will begin processing on the next business day.

2. Shipping Rates

We currently offer the following standard shipping rates:

  • Orders of $60 USD or more: FREE Standard Shipping
  • Orders under $60 USD: Flat Rate Shipping Fee of $8 USD

Shipping charges are displayed during checkout before payment is completed.

3. Estimated Delivery Time

After your order has been shipped, the estimated delivery time is:

5–10 Business Days

Please note that delivery times are estimates and are not guaranteed.

Delays may occur due to:

  • Severe weather
  • Customs inspections
  • Carrier delays
  • Public holidays
  • High shipping volume
  • Other circumstances beyond our control

4. Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email.

If tracking information is available, it will be included in the confirmation email.

Please allow carriers time to update tracking information after shipment.

5. Shipping Address

Customers are responsible for providing an accurate and complete shipping address.

Yonglian is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

If you need to change your shipping address, please contact us as soon as possible before your order has been shipped.

6. Lost, Delayed, or Damaged Shipments

If your package is lost, delayed, or arrives damaged, please contact our customer service team promptly.

To assist with your request, please provide:

  • Your Order Number
  • Your Name
  • Photos of any damaged items or packaging (if applicable)

We will work with the shipping carrier to resolve the issue as quickly as possible.

7. Order Changes and Cancellations

Orders may be modified or cancelled only before they have been processed or shipped.

Once an order has been shipped, it cannot be cancelled.

If you no longer wish to keep the item after delivery, please refer to our Return & Refund Policy.

8. Delivery Responsibility

An order is considered delivered when the shipping carrier confirms successful delivery to the shipping address provided by the customer.

Customers are encouraged to monitor tracking information and arrange for secure receipt of their packages.

9. Contact Us

If you have any questions regarding this Shipping Policy, please contact us.

Yonglian

Customer Service Email
service@yonglian.shop

Customer Service Phone
+1 (938) 732-7082

Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (Central Time, CT)
Saturday – Sunday: Closed

Customer Service & Returns Address
108 Commercial St NE
Hanceville, AL 35077
United States

Manufacturing Facility
No. 1-12, Shangbao Village, Yongquan Town, Linhai City, Taizhou, Zhejiang Province, China